0x1000 unable process your request, Office portal login issue

Error Code 0x1000 of Microsoft Office commonly occurs because of an existing installation of MS Office pack in your computer system. Please note that this error is relevant to all the editions of Microsoft Office 2013, office 2016 and Microsoft Office 365.

This error may return the following error message: 

sorry, we can’t process your request.

We’re investigating right now,please try later.
You can also check the event log for more information about office installation errors by selecting the event source VSTO4.0 from windows applications logs. Here providing some example screenshots how to check log and office licencing event issues.

 

office 2013 licensing event log

pic- Event log step1 selections of application

 

selection of event source in windows event log

pic- Event log step 2selection of event source and event ID

 

event log for office error code 0x1000

Name of the error code Error code 0x1000
Office version Office 2010/2013/365
Difficulty High
Logname Application
Event source VSTO 4.0
Event ID 1000
Computer <computer name>
user N/A
keywords Classic
Description The description for Event 1000 from source Office 365  Licensing Service cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

 

 

Symptoms/Indications Error Code 0x1000 :
It is noteworthy that the detection of the Error Code 0x1000 in the earlier stages of the installation process can help you save a lot of time and effort. And there is no requirement of being a techno savvy to detect the early warning signs of this kind of error.

The following are certain critical signs of Error Code 0x1000 :

  • The installation process of Microsoft Office will stop in an abrupt
  • An error message will be displayed on your screen when you open office 365/2010/2013 program every time.
  • The performance of your computer becomes slow and often hangs.

 

Causes for the Office Error Code 0x1000 :

When it comes to the technical failures, then there can be a multiple number of factors contributing to the occurrence of this kind of installation error code 0x1000 . They are given below-

  1. Slow speed of the Internet while installing Office program that may pause the background installation process abruptly.
  2. A previous Office installation that failed or corrupt.
  3. Domain Name System conflict issue (DNS).
  4. The security settings of your computer, software or the firewall blocking the installation process.
  5. Proxy Settings that are active on your computer.
  6. The pre-existing versions of the Office Suite.
  7. Failed Repair/Change/Partial/Removal/Incomplete/Installation of Office Suite.

 

How to fix Error Code 0x1000 :

  1. Turn-off the firewall settings and anti-virus
  2. Remove the temp files
  3. Perform the system file scanning
  4. Repair/remove the installed office software
  5. Update the pending software patches from Microsoft.
  6. Re-install the office package from MS account

1.Turn-off windows firewall:

Firstly, it is advisable to TURN OFF all the security settings, including the Firewall and security software. Then, if you have an antivirus security software installed in your computer, then TURN OFF the same on a temporary basis.

firewall off

 

2.Remove the temp files:-

  • Go to path C:\Windows\Temp
  • Select all files and click on delete
  • Type %temp% in start menu search bar,
  • delete all files , you can skip files that are running in the background.

delete temp files

3.Perform the sfc scan:-

  • Click on the Start button
  • Type CMD
  • Right click and run as an ADMINISTRATOR
  • Type the command SFC /SCANNOW in the command window
  • and press <ENTER>
Video tutorial of SFC scan for the error code 0x1000 :

It will take some time to finish the scanning process , if it shows any errors in the results you need to do proper action suitable to the error.

 

4.Repair/remove existing office software :-

If the error code 0x1000 still persists, please do Repair to the existing or half installed Office package on your computer.

Then, proceed with the installation of Office 365 Suite or Office 2013

Windows 7:-

  1. Please click on the button indicating Start menu and subsequently choose the Control Panel
  2. Initiate the Programs and choose for the button ‘Programs and Features’.
  3. Then, scroll and choose the Office product, then click the button indicating ‘Change’ located above the Window.
  4. After that, select the ‘Quick Repair’ button and wait till the repairing process of the Office Program is executed.
  5. In the case, the above mentioned steps unable to fix the error, then you will be requisite to uninstall all the office products and install them again.

OFFICE REPAIR

Windows 8 / Windows 8.1:-

  1. Click on the Windows Logo Key, then letter R in order to open Run
  2. Insert the Command – ‘Control’ then press Enter.
  3. After that, choose ‘Programs and Features’.
  4. Then, scroll and click the Office product, then hit the ‘Change’ button given on the top of Window.
  5. Pick ‘Quick Repair’ option and then click on the ‘Repair’
  6. Once the Repair process is being done, you can expect the Office Suite to work perfectly well.
  7. In case the issue remains unresolved, it is recommended to uninstall by following the directions on screen and re-install it.

Windows 10 OS:-

  1. Type ‘Programs and Features’ in the search bar beside windows logo.
  2. Scroll down and click on the office package from the list, and right click on it to find repair option.
  3. Then click on the ‘Repair’
  4. Once the Repair process is being done, you can expect the Office Suite to work perfectly well.
  5. In case the issue remains unresolved, it is recommended to uninstall by following the directions on screen, and re-install it.

 

OFFICE -UNINSTALL1OFFICE-UNINSTALL2

Steps to follow before Re-installation of office software:-

Now remove office files from C:\Program Files (x86)\Common Files\Microsoft Shared (if you found any traces from older version) then re-install the office program from your Microsoft account.

 

For additional support, chat with our online experts to take remote assistance.

Still need help!

Chat with our Technical Experts for further help and support

live assist

(more…)

Background installation ran into a problem: office installation guide

Background installation ran into a problem in Office 2016  and other versions of office commonly occur because of an existing installation of MS Office pack in your computer system. Hence it is also called as Multiple copies of office installed error.Please note that this error is relevant to all the editions of Microsoft Office 2013, office 2016 and Microsoft Office 365.

This can occur in the below-enlisted versions of the MS Operating System

  • Windows Server Edition of the year 2012/2008
  • Windows 7 /8 /8.1/10

Background Installation ran into a problem in office 2016

This causes when your Office program related files are corrupted. It is required to repair your Office program. In addition, we need to check for malware or virus related issues on your computer.

background installation ran into a problem office 2016

Background installation ran into a problem office 2016

Reasons for this background installation ran into a problem (office 2016, 2010, 2013):-

There are several possibilities for background installation ran into a problem error when attempting office 365, office 2013, office 2016 installation.

  • Slow internet connection
  • File system error in your machine
  • Firewall/antivirus blocking office program
  • windows update errors

Slow Internet connection:-

While your machine is installing office software from online, you need to have a good internet speed.However, sometimes it shows error message like Office is taking too long to install because of internet speeds.

The better way to overcome this problem is, First restart your computer if it is stopped at 90% level and do check if office program already installed.If it is not installed, then download an exe file for offline installation of office software by log into your microsoft account.

File system error:-

Sometimes your computer has already installed with another/previous version of office software. then the fresh installation might overlaps and unable to install properly. So before you are attempting to install any office software make sure you are deleted all previous traces of it.

You can find them under WINDOWS C–Program files–common files—Microsoft shared—office15.

Firewall/antivirus settings:-

Often, firewall and antivirus programs blocks suspicious IP addresses. It is better to stop/off firewall settings, and try to reinstall again to avoid background installation error of office software.

NOTE: fixit- Microsoft provides some fix it tools for common issues.Before doing re-install of office program once fix ittool and proceed.

To uninstall Office 2011 or 2016 for Mac, see the section Uninstall Office on a Mac or older versions of Office.

Manual troubleshoot for the error “Background installation ran into a problem”:

Repair/Uninstall office program: –

Applies To: Office 2016, Office for business, Office 365 Admin, Office 365 Small Business Admin, Office 2013
The following steps describe how to uninstall Office 2016 or 2013 products on a PC (laptop, desktop, or 2-in-1). For other versions of Office, including Office 2016 for Mac, or older versions of Office, see the section, Uninstall Office for Mac, Office 2010, or Office 2007 below.Try uninstalling Office using the Control Panel first. If that doesn’t work use the easy fix tool or try uninstalling Office manually.

For Windows 8 / Windows 8.1/10:-

  • Go to control panel from start button,
  • Select Programs and features there to reach a list of installed programs on your computer. (In windows 10 you can just type “programs and features in the Cortana search bar beside windows start logo)
  • From the list, search for Microsoft Office product and click on Change
  • A window will open like here showing Add, Repair, Remove options
  • Then proceed to with repair and wait for sometimes.Once the repair is successful you are ready to use Microsoft office product again.

To uninstall follow the first 4 steps from repair process, and choose to Remove instead of repair.

IMPORTANT:. It’s impossible to uninstall office applications (word, excel, publisher etc) individually from total office product.The only way to uninstall an individual app is if you purchased it as a stand-alone version.

Installing Office Product:-

Install the latest product that is compatible with your computer.

You will need your product key at this stage. Log into your account and follow these stepsOffice installation screenshot

 

Once it has been reinstalled then you will probably be able to run the product.Make sure that your system is compatible with the latest version of the Microsoft product that you are downloading.

Visit the support website at https://products.office.com/en-US/office-system-requirements.

Select the standalone requirements

office 365 requirements

Once you have selected the above it will display the system requirements that are required.

 

office standalone requirements

This excerpt shows the processor requirements but further down on the page it also covers other requirements and gives tips what might be required for the Microsoft product that you are having trouble with.

If you still continue having trouble with the installation of the product you have the option of communicating with a virtual agent through the instant messaging service or ask on the community forum. You will find that many of them have had the same problem and will be able to let you know how they have solved the particular issue. There are different methods of solving the problem and sometimes the straightforward procedure recommended by Microsoft might need further steps to resolve the problem.

Still need help!

Chat with our Technical Experts for support.

live assist

 ——————————————————————————————————————————————————–

Error code 30175-4, office error code 30175-12, office something went wrong 30175-26, office error 30175-19, error code 30175-13, office 2010 error code 30174-4, office wont install error 30174-8, background installation error code 30174-22, office error code 30170-4, office error code 30174-11,Background installation ran into a problem, error code 30180-4

Microsoft Office 365 Support, Office chat support, Microsoft office live support,

Microsoft office tech support

Error code 1718 when installing office 365/2010/2013

Error Code 1718 of Microsoft Office commonly occurs because of an existing installation of MS Office pack in your computer system. Please note that this error is relevant to all the editions of Microsoft Office 2013, office 2016 and Microsoft Office 365.

 

This can occur in the below enlisted versions of the MS Operating System

  • Windows Server Edition of the year 2012/2008
  • Windows 7 /8 /8.1/10

 

You can also check the event log for more information about office installation errors by selecting the event source VSTO4.0 from windows applications logs. Here providing some example screenshots how to check log and office licencing event issues.

office 2013 licensing event log

pic- Event log step1 selections of application

 

selection of event source in windows event log

pic- Event log step 2selection of event source and event ID

 

event log for office error code 1718

Name of the error code Error code 1718
Office version Office 2010/2013/365
Difficulty High
Logname Application
Event source VSTO 4.0
Event ID 756
Computer <computer name>
user N/A
keywords Classic
Description The description for Event 756 0 from source Office 2013 Licensing Service cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

 

office error code 1718

Symptoms/Indications Error Code 1718 :
It is noteworthy that the detection of the Error Code 1718 in the earlier stages of the installation process can help you save a lot of time and effort. And there is no requirement of being a techno savvy to detect the early warning signs of this kind of error.

The following are certain critical signs of Error Code 1718 :

  • The installation process of Microsoft Office will stop in an abrupt
  • An error message will be displayed on your screen when you open office 365/2010/2013 program every time.
  • The performance of your computer becomes slow and often hangs.

 

Causes for the Office Error Code 1718 :

When it comes to the technical failures, then there can be a multiple number of factors contributing to the occurrence of this kind of installation error code 1718 . They are given below-

  1. Slow speed of the Internet while installing Office program that may pause the background installation process abruptly.
  2. A previous Office installation that failed or corrupt.
  3. Domain Name System conflict issue (DNS).
  4. The security settings of your computer, software or the firewall blocking the installation process.
  5. Proxy Settings that are active on your computer.
  6. The pre-existing versions of the Office Suite.
  7. Failed Repair/Change/Partial/Removal/Incomplete/Installation of Office Suite.

 

How to fix Error Code 1718 :

  1. Turn-off the firewall settings and anti-virus
  2. Remove the temp files
  3. Perform the system file scanning
  4. Repair/remove the installed office software
  5. Update the pending software patches from Microsoft.
  6. Re-install the office package from MS account

1.Turn-off windows firewall:

Firstly, it is advisable to TURN OFF all the security settings, including the Firewall and security software. Then, if you have an antivirus security software installed in your computer, then TURN OFF the same on a temporary basis.

firewall off

 

2.Remove the temp files:-

  • Go to path C:\Windows\Temp
  • Select all files and click on delete
  • Type %temp% in start menu search bar,
  • delete all files , you can skip files that are running in the background.

delete temp files

3.Perform the sfc scan:-

  • Click on the Start button
  • Type CMD
  • Right click and run as an ADMINISTRATOR
  • Type the command SFC /SCANNOW in the command window
  • and press <ENTER>
Video tutorial of SFC scan for the error code 1718 :

It will take some time to finish the scanning process , if it shows any errors in the results you need to do proper action suitable to the error.

 

4.Repair/remove existing office software :-

If the error code 1718 still persists, please do Repair to the existing or half installed Office package on your computer.

Then, proceed with the installation of Office 365 Suite or Office 2013

Windows 7:-

  1. Please click on the button indicating Start menu and subsequently choose the Control Panel
  2. Initiate the Programs and choose for the button ‘Programs and Features’.
  3. Then, scroll and choose the Office product, then click the button indicating ‘Change’ located above the Window.
  4. After that, select the ‘Quick Repair’ button and wait till the repairing process of the Office Program is executed.
  5. In the case, the above mentioned steps unable to fix the error, then you will be requisite to uninstall all the office products and install them again.

OFFICE REPAIR

Windows 8 / Windows 8.1:-

  1. Click on the Windows Logo Key, then letter R in order to open Run
  2. Insert the Command – ‘Control’ then press Enter.
  3. After that, choose ‘Programs and Features’.
  4. Then, scroll and click the Office product, then hit the ‘Change’ button given on the top of Window.
  5. Pick ‘Quick Repair’ option and then click on the ‘Repair’
  6. Once the Repair process is being done, you can expect the Office Suite to work perfectly well.
  7. In case the issue remains unresolved, it is recommended to uninstall by following the directions on screen and re-install it.

Windows 10 OS:-

  1. Type ‘Programs and Features’ in the search bar beside windows logo.
  2. Scroll down and click on the office package from the list, and right click on it to find repair option.
  3. Then click on the ‘Repair’
  4. Once the Repair process is being done, you can expect the Office Suite to work perfectly well.
  5. In case the issue remains unresolved, it is recommended to uninstall by following the directions on screen, and re-install it.

 

OFFICE -UNINSTALL1OFFICE-UNINSTALL2

Steps to follow before Re-installation of office software:-

Now remove office files from C:\Program Files (x86)\Common Files\Microsoft Shared (if you found any traces from older version) then re-install the office program from your Microsoft account.

 

For additional support, chat with our online experts to take remote assistance.

Still need help!

Chat with our Technical Experts for further help and support

live assist

(more…)

Error code 1913 when installing office 365/2010/2013

Error Code 1913 of Microsoft Office commonly occurs because of an existing installation of MS Office pack in your computer system. Please note that this error is relevant to all the editions of Microsoft Office 2013, office 2016 and Microsoft Office 365.

 

This can occur in the below enlisted versions of the MS Operating System

  • Windows Server Edition of the year 2012/2008
  • Windows 7 /8 /8.1/10

 

You can also check the event log for more information about office installation errors by selecting the event source VSTO4.0 from windows applications logs. Here providing some example screenshots how to check log and office licencing event issues.

office 2013 licensing event log

pic- Event log step1 selections of application

 

selection of event source in windows event log

pic- Event log step 2selection of event source and event ID

 

event log for office error code 1913

Name of the error code Error code 1913
Office version Office 2010/2013/365
Difficulty High
Logname Application
Event source VSTO 4.0
Event ID 756
Computer <computer name>
user N/A
keywords Classic
Description The description for Event 756 0 from source Office 2013 Licensing Service cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

 

office error code 1913

Symptoms/Indications Error Code 1913 :
It is noteworthy that the detection of the Error Code 1913 in the earlier stages of the installation process can help you save a lot of time and effort. And there is no requirement of being a techno savvy to detect the early warning signs of this kind of error.

The following are certain critical signs of Error Code 1913 :

  • The installation process of Microsoft Office will stop in an abrupt
  • An error message will be displayed on your screen when you open office 365/2010/2013 program every time.
  • The performance of your computer becomes slow and often hangs.

 

Causes for the Office Error Code 1913 :

When it comes to the technical failures, then there can be a multiple number of factors contributing to the occurrence of this kind of installation error code 1913 . They are given below-

  1. Slow speed of the Internet while installing Office program that may pause the background installation process abruptly.
  2. A previous Office installation that failed or corrupt.
  3. Domain Name System conflict issue (DNS).
  4. The security settings of your computer, software or the firewall blocking the installation process.
  5. Proxy Settings that are active on your computer.
  6. The pre-existing versions of the Office Suite.
  7. Failed Repair/Change/Partial/Removal/Incomplete/Installation of Office Suite.

 

How to fix Error Code 1913 :

  1. Turn-off the firewall settings and anti-virus
  2. Remove the temp files
  3. Perform the system file scanning
  4. Repair/remove the installed office software
  5. Update the pending software patches from Microsoft.
  6. Re-install the office package from MS account

1.Turn-off windows firewall:

Firstly, it is advisable to TURN OFF all the security settings, including the Firewall and security software. Then, if you have an antivirus security software installed in your computer, then TURN OFF the same on a temporary basis.

firewall off

 

2.Remove the temp files:-

  • Go to path C:\Windows\Temp
  • Select all files and click on delete
  • Type %temp% in start menu search bar,
  • delete all files , you can skip files that are running in the background.

delete temp files

3.Perform the sfc scan:-

  • Click on the Start button
  • Type CMD
  • Right click and run as an ADMINISTRATOR
  • Type the command SFC /SCANNOW in the command window
  • and press <ENTER>
Video tutorial of SFC scan for the error code 1913 :

It will take some time to finish the scanning process , if it shows any errors in the results you need to do proper action suitable to the error.

 

4.Repair/remove existing office software :-

If the error code 1913 still persists, please do Repair to the existing or half installed Office package on your computer.

Then, proceed with the installation of Office 365 Suite or Office 2013

Windows 7:-

  1. Please click on the button indicating Start menu and subsequently choose the Control Panel
  2. Initiate the Programs and choose for the button ‘Programs and Features’.
  3. Then, scroll and choose the Office product, then click the button indicating ‘Change’ located above the Window.
  4. After that, select the ‘Quick Repair’ button and wait till the repairing process of the Office Program is executed.
  5. In the case, the above mentioned steps unable to fix the error, then you will be requisite to uninstall all the office products and install them again.

OFFICE REPAIR

Windows 8 / Windows 8.1:-

  1. Click on the Windows Logo Key, then letter R in order to open Run
  2. Insert the Command – ‘Control’ then press Enter.
  3. After that, choose ‘Programs and Features’.
  4. Then, scroll and click the Office product, then hit the ‘Change’ button given on the top of Window.
  5. Pick ‘Quick Repair’ option and then click on the ‘Repair’
  6. Once the Repair process is being done, you can expect the Office Suite to work perfectly well.
  7. In case the issue remains unresolved, it is recommended to uninstall by following the directions on screen and re-install it.

Windows 10 OS:-

  1. Type ‘Programs and Features’ in the search bar beside windows logo.
  2. Scroll down and click on the office package from the list, and right click on it to find repair option.
  3. Then click on the ‘Repair’
  4. Once the Repair process is being done, you can expect the Office Suite to work perfectly well.
  5. In case the issue remains unresolved, it is recommended to uninstall by following the directions on screen, and re-install it.

 

OFFICE -UNINSTALL1

OFFICE-UNINSTALL2

Steps to follow before Re-installation of office software:-

Now remove office files from C:\Program Files (x86)\Common Files\Microsoft Shared (if you found any traces from older version ) then re-install the office program from your Microsoft account.

 

For additional support, chat with our online experts to take remote assistance.

Still need help!

Chat with our Technical Experts for further help and support

live assist

(more…)

Error code 1920 when installing office 365/2010/2013

Error Code 1920 of Microsoft Office commonly occurs because of an existing installation of MS Office pack in your computer system. Please note that this error is relevant to all the editions of Microsoft Office 2013, office 2016 and Microsoft Office 365.

 

This can occur in the below enlisted versions of the MS Operating System

  • Windows Server Edition of the year 2012/2008
  • Windows 7 /8 /8.1/10

 

You can also check the event log for more information about office installation errors by selecting the event source VSTO4.0 from windows applications logs. Here providing some example screenshots how to check log and office licencing event issues.

office 2013 licensing event log

pic- Event log step1 selections of application

 

selection of event source in windows event log

pic- Event log step 2selection of event source and event ID

 

event log for office error code 1920

Name of the error code Error code 1920
Office version Office 2010/2013/365
Difficulty High
Logname Application
Event source VSTO 4.0
Event ID 756
Computer <computer name>
user N/A
keywords Classic
Description The description for Event 756 0 from source Office 2013 Licensing Service cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

 

office error code 1920

Symptoms/Indications Error Code 1920 :
It is noteworthy that the detection of the Error Code 1920 in the earlier stages of the installation process can help you save a lot of time and effort. And there is no requirement of being a techno savvy to detect the early warning signs of this kind of error.

The following are certain critical signs of Error Code 1920 :

  • The installation process of Microsoft Office will stop in an abrupt
  • An error message will be displayed on your screen when you open office 365/2010/2013 program every time.
  • The performance of your computer becomes slow and often hangs.

 

Causes for the Office Error Code 1920 :

When it comes to the technical failures, then there can be a multiple number of factors contributing to the occurrence of this kind of installation error code 1920 . They are given below-

  1. Slow speed of the Internet while installing Office program that may pause the background installation process abruptly.
  2. A previous Office installation that failed or corrupt.
  3. Domain Name System conflict issue (DNS).
  4. The security settings of your computer, software or the firewall blocking the installation process.
  5. Proxy Settings that are active on your computer.
  6. The pre-existing versions of the Office Suite.
  7. Failed Repair/Change/Partial/Removal/Incomplete/Installation of Office Suite.

 

How to fix Error Code 1920 :

  1. Turn-off the firewall settings and anti-virus
  2. Remove the temp files
  3. Perform the system file scanning
  4. Repair/remove the installed office software
  5. Update the pending software patches from Microsoft.
  6. Re-install the office package from MS account

1.Turn-off windows firewall:

Firstly, it is advisable to TURN OFF all the security settings, including the Firewall and security software. Then, if you have an antivirus security software installed in your computer, then TURN OFF the same on a temporary basis.

firewall off

 

2.Remove the temp files:-

  • Go to path C:\Windows\Temp
  • Select all files and click on delete
  • Type %temp% in start menu search bar,
  • delete all files , you can skip files that are running in the background.

delete temp files

3.Perform the sfc scan:-

  • Click on the Start button
  • Type CMD
  • Right click and run as an ADMINISTRATOR
  • Type the command SFC /SCANNOW in the command window
  • and press <ENTER>
Video tutorial of SFC scan for the error code 1920 :

It will take some time to finish the scanning process , if it shows any errors in the results you need to do proper action suitable to the error.

 

4.Repair/remove existing office software :-

If the error code 1920 still persists, please do Repair to the existing or half installed Office package on your computer.

Then, proceed with the installation of Office 365 Suite or Office 2013

Windows 7:-

  1. Please click on the button indicating Start menu and subsequently choose the Control Panel
  2. Initiate the Programs and choose for the button ‘Programs and Features’.
  3. Then, scroll and choose the Office product, then click the button indicating ‘Change’ located above the Window.
  4. After that, select the ‘Quick Repair’ button and wait till the repairing process of the Office Program is executed.
  5. In the case, the above mentioned steps unable to fix the error, then you will be requisite to uninstall all the office products and install them again.

OFFICE REPAIR

Windows 8 / Windows 8.1:-

  1. Click on the Windows Logo Key, then letter R in order to open Run
  2. Insert the Command – ‘Control’ then press Enter.
  3. After that, choose ‘Programs and Features’.
  4. Then, scroll and click the Office product, then hit the ‘Change’ button given on the top of Window.
  5. Pick ‘Quick Repair’ option and then click on the ‘Repair’
  6. Once the Repair process is being done, you can expect the Office Suite to work perfectly well.
  7. In case the issue remains unresolved, it is recommended to uninstall by following the directions on screen and re-install it.

Windows 10 OS:-

  1. Type ‘Programs and Features’ in the search bar beside windows logo.
  2. Scroll down and click on the office package from the list, and right click on it to find repair option.
  3. Then click on the ‘Repair’
  4. Once the Repair process is being done, you can expect the Office Suite to work perfectly well.
  5. In case the issue remains unresolved, it is recommended to uninstall by following the directions on screen, and re-install it.

 

OFFICE -UNINSTALL1OFFICE-UNINSTALL2

Steps to follow before Re-installation of office software:-

Now remove office files from C:\Program Files (x86)\Common Files\Microsoft Shared (if you found any traces from older version ) then re-install the office program from your Microsoft account.

 

For additional support, chat with our online experts to take remote assistance.

Still need help!

Chat with our Technical Experts for further help and support

live assist

(more…)

Error code 1608 when installing office 365/2010/2013

Error Code 1608 of Microsoft Office commonly occurs because of an existing installation of MS Office pack in your computer system. Please note that this error is relevant to all the editions of Microsoft Office 2013, office 2016 and Microsoft Office 365.

 

This can occur in the below enlisted versions of the MS Operating System

  • Windows Server Edition of the year 2012/2008
  • Windows 7 /8 /8.1/10

 

You can also check the event log for more information about office installation errors by selecting the event source VSTO4.0 from windows applications logs. Here providing some example screenshots how to check log and office licencing event issues.

office 2013 licensing event log

pic- Event log step1 selections of application

 

selection of event source in windows event log

pic- Event log step 2selection of event source and event ID

 

event log for office error code 1608

Name of the error code Error code 1608
Office version Office 2010/2013/365
Difficulty High
Logname Application
Event source VSTO 4.0
Event ID 756
Computer <computer name>
user N/A
keywords Classic
Description The description for Event 756 0 from source Office 2013 Licensing Service cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

 

office error code 1608

Symptoms/Indications Error Code 1608 :
It is noteworthy that the detection of the Error Code 1608 in the earlier stages of the installation process can help you save a lot of time and effort. And there is no requirement of being a techno savvy to detect the early warning signs of this kind of error.

The following are certain critical signs of Error Code 1608 :

  • The installation process of Microsoft Office will stop in an abrupt
  • An error message will be displayed on your screen when you open office 365/2010/2013 program every time.
  • The performance of your computer becomes slow and often hangs.

 

Causes for the Office Error Code 1608 :

When it comes to the technical failures, then there can be a multiple number of factors contributing to the occurrence of this kind of installation error code 1608 . They are given below-

  1. Slow speed of the Internet while installing Office program that may pause the background installation process abruptly.
  2. A previous Office installation that failed or corrupt.
  3. Domain Name System conflict issue (DNS).
  4. The security settings of your computer, software or the firewall blocking the installation process.
  5. Proxy Settings that are active on your computer.
  6. The pre-existing versions of the Office Suite.
  7. Failed Repair/Change/Partial/Removal/Incomplete/Installation of Office Suite.

 

How to fix Error Code 1608 :

  1. Turn-off the firewall settings and anti-virus
  2. Remove the temp files
  3. Perform the system file scanning
  4. Repair/remove the installed office software
  5. Update the pending software patches from Microsoft.
  6. Re-install the office package from MS account

1.Turn-off windows firewall:

Firstly, it is advisable to TURN OFF all the security settings, including the Firewall and security software. Then, if you have an antivirus security software installed in your computer, then TURN OFF the same on a temporary basis.

firewall off

 

2.Remove the temp files:-

  • Go to path C:\Windows\Temp
  • Select all files and click on delete
  • Type %temp% in start menu search bar,
  • delete all files , you can skip files that are running in the background.

delete temp files

3.Perform the sfc scan:-

  • Click on the Start button
  • Type CMD
  • Right click and run as an ADMINISTRATOR
  • Type the command SFC /SCANNOW in the command window
  • and press <ENTER>
Video tutorial of SFC scan for the error code 1608 :

It will take some time to finish the scanning process , if it shows any errors in the results you need to do proper action suitable to the error.

 

4.Repair/remove existing office software :-

If the error code 1608 still persists, please do Repair to the existing or half installed Office package on your computer.

Then, proceed with the installation of Office 365 Suite or Office 2013

Windows 7:-

  1. Please click on the button indicating Start menu and subsequently choose the Control Panel
  2. Initiate the Programs and choose for the button ‘Programs and Features’.
  3. Then, scroll and choose the Office product, then click the button indicating ‘Change’ located above the Window.
  4. After that, select the ‘Quick Repair’ button and wait till the repairing process of the Office Program is executed.
  5. In the case, the above mentioned steps unable to fix the error, then you will be requisite to uninstall all the office products and install them again.

OFFICE REPAIR

Windows 8 / Windows 8.1:-

  1. Click on the Windows Logo Key, then letter R in order to open Run
  2. Insert the Command – ‘Control’ then press Enter.
  3. After that, choose ‘Programs and Features’.
  4. Then, scroll and click the Office product, then hit the ‘Change’ button given on the top of Window.
  5. Pick ‘Quick Repair’ option and then click on the ‘Repair’
  6. Once the Repair process is being done, you can expect the Office Suite to work perfectly well.
  7. In case the issue remains unresolved, it is recommended to uninstall by following the directions on screen and re-install it.

Windows 10 OS:-

  1. Type ‘Programs and Features’ in the search bar beside windows logo.
  2. Scroll down and click on the office package from the list, and right click on it to find repair option.
  3. Then click on the ‘Repair’
  4. Once the Repair process is being done, you can expect the Office Suite to work perfectly well.
  5. In case the issue remains unresolved, it is recommended to uninstall by following the directions on screen, and re-install it.

 

OFFICE -UNINSTALL1OFFICE-UNINSTALL2

Steps to follow before Re-installation of office software:-

Now remove office files from C:\Program Files (x86)\Common Files\Microsoft Shared (if you found any traces from older version ) then re-install the office program from your Microsoft account.

 

For additional support, chat with our online experts to take remote assistance.

Still need help!

Chat with our Technical Experts for further help and support

live assist

(more…)

Error code 1704 when installing office 365/2010/2013

Error Code 1704 of Microsoft Office commonly occurs because of an existing installation of MS Office pack in your computer system. Please note that this error is relevant to all the editions of Microsoft Office 2013, office 2016 and Microsoft Office 365.

 

This can occur in the below enlisted versions of the MS Operating System

  • Windows Server Edition of the year 2012/2008
  • Windows 7 /8 /8.1/10

 

You can also check the event log for more information about office installation errors by selecting the event source VSTO4.0 from windows applications logs. Here providing some example screenshots how to check log and office licencing event issues.

office 2013 licensing event log

pic- Event log step1 selections of application

 

selection of event source in windows event log

pic- Event log step 2selection of event source and event ID

 

event log for office error code 1704

Name of the error code Error code 1704
Office version Office 2010/2013/365
Difficulty High
Logname Application
Event source VSTO 4.0
Event ID 756
Computer <computer name>
user N/A
keywords Classic
Description The description for Event 756 0 from source Office 2013 Licensing Service cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

 

office error code 1704

Symptoms/Indications Error Code 1704 :
It is noteworthy that the detection of the Error Code 1704 in the earlier stages of the installation process can help you save a lot of time and effort. And there is no requirement of being a techno savvy to detect the early warning signs of this kind of error.

The following are certain critical signs of Error Code 1704 :

  • The installation process of Microsoft Office will stop in an abrupt
  • An error message will be displayed on your screen when you open office 365/2010/2013 program every time.
  • The performance of your computer becomes slow and often hangs.

 

Causes for the Office Error Code 1704 :

When it comes to the technical failures, then there can be a multiple number of factors contributing to the occurrence of this kind of installation error code 1704 . They are given below-

  1. Slow speed of the Internet while installing Office program that may pause the background installation process abruptly.
  2. A previous Office installation that failed or corrupt.
  3. Domain Name System conflict issue (DNS).
  4. The security settings of your computer, software or the firewall blocking the installation process.
  5. Proxy Settings that are active on your computer.
  6. The pre-existing versions of the Office Suite.
  7. Failed Repair/Change/Partial/Removal/Incomplete/Installation of Office Suite.

 

How to fix Error Code 1704 :

  1. Turn-off the firewall settings and anti-virus
  2. Remove the temp files
  3. Perform the system file scanning
  4. Repair/remove the installed office software
  5. Update the pending software patches from Microsoft.
  6. Re-install the office package from MS account

1.Turn-off windows firewall:

Firstly, it is advisable to TURN OFF all the security settings, including the Firewall and security software. Then, if you have an antivirus security software installed in your computer, then TURN OFF the same on a temporary basis.

firewall off

 

2.Remove the temp files:-

  • Go to path C:\Windows\Temp
  • Select all files and click on delete
  • Type %temp% in start menu search bar,
  • delete all files , you can skip files that are running in the background.

delete temp files

3.Perform the sfc scan:-

  • Click on the Start button
  • Type CMD
  • Right click and run as an ADMINISTRATOR
  • Type the command SFC /SCANNOW in the command window
  • and press <ENTER>
Video tutorial of SFC scan for the error code 1704 :

It will take some time to finish the scanning process , if it shows any errors in the results you need to do proper action suitable to the error.

 

4.Repair/remove existing office software :-

If the error code 1704 still persists, please do Repair to the existing or half installed Office package on your computer.

Then, proceed with the installation of Office 365 Suite or Office 2013

Windows 7:-

  1. Please click on the button indicating Start menu and subsequently choose the Control Panel
  2. Initiate the Programs and choose for the button ‘Programs and Features’.
  3. Then, scroll and choose the Office product, then click the button indicating ‘Change’ located above the Window.
  4. After that, select the ‘Quick Repair’ button and wait till the repairing process of the Office Program is executed.
  5. In the case, the above mentioned steps unable to fix the error, then you will be requisite to uninstall all the office products and install them again.

OFFICE REPAIR

Windows 8 / Windows 8.1:-

  1. Click on the Windows Logo Key, then letter R in order to open Run
  2. Insert the Command – ‘Control’ then press Enter.
  3. After that, choose ‘Programs and Features’.
  4. Then, scroll and click the Office product, then hit the ‘Change’ button given on the top of Window.
  5. Pick ‘Quick Repair’ option and then click on the ‘Repair’
  6. Once the Repair process is being done, you can expect the Office Suite to work perfectly well.
  7. In case the issue remains unresolved, it is recommended to uninstall by following the directions on screen and re-install it.

Windows 10 OS:-

  1. Type ‘Programs and Features’ in the search bar beside windows logo.
  2. Scroll down and click on the office package from the list, and right click on it to find repair option.
  3. Then click on the ‘Repair’
  4. Once the Repair process is being done, you can expect the Office Suite to work perfectly well.
  5. In case the issue remains unresolved, it is recommended to uninstall by following the directions on screen, and re-install it.

 

OFFICE -UNINSTALL1OFFICE-UNINSTALL2

Steps to follow before Re-installation of office software:-

Now remove office files from C:\Program Files (x86)\Common Files\Microsoft Shared (if you found any traces from older version) then re-install the office program from your Microsoft account.

 

For additional support, chat with our online experts to take remote assistance.

Still need help!

Chat with our Technical Experts for further help and support

live assist

(more…)

Error code 1719 when installing office 365/2010/2013

Error Code 1719 of Microsoft Office commonly occurs because of an existing installation of MS Office pack in your computer system. Please note that this error is relevant to all the editions of Microsoft Office 2013, office 2016 and Microsoft Office 365.

 

This can occur in the below enlisted versions of the MS Operating System

  • Windows Server Edition of the year 2012/2008
  • Windows 7 /8 /8.1/10

 

You can also check the event log for more information about office installation errors by selecting the event source VSTO4.0 from windows applications logs. Here providing some example screenshots how to check log and office licencing event issues.

office 2013 licensing event log

pic- Event log step1 selections of application

 

selection of event source in windows event log

pic- Event log step 2selection of event source and event ID

 

event log for office error code 1719

Name of the error code Error code 1719
Office version Office 2010/2013/365
Difficulty High
Logname Application
Event source VSTO 4.0
Event ID 756
Computer <computer name>
user N/A
keywords Classic
Description The description for Event 756 0 from source Office 2013 Licensing Service cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

 

office error code 1719

Symptoms/Indications Error Code 1719 :
It is noteworthy that the detection of the Error Code 1719 in the earlier stages of the installation process can help you save a lot of time and effort. And there is no requirement of being a techno savvy to detect the early warning signs of this kind of error.

The following are certain critical signs of Error Code 1719 :

  • The installation process of Microsoft Office will stop in an abrupt
  • An error message will be displayed on your screen when you open office 365/2010/2013 program every time.
  • The performance of your computer becomes slow and often hangs.

 

Causes for the Office Error Code 1719 :

When it comes to the technical failures, then there can be a multiple number of factors contributing to the occurrence of this kind of installation error code 1719 . They are given below-

  1. Slow speed of the Internet while installing Office program that may pause the background installation process abruptly.
  2. A previous Office installation that failed or corrupt.
  3. Domain Name System conflict issue (DNS).
  4. The security settings of your computer, software or the firewall blocking the installation process.
  5. Proxy Settings that are active on your computer.
  6. The pre-existing versions of the Office Suite.
  7. Failed Repair/Change/Partial/Removal/Incomplete/Installation of Office Suite.

 

How to fix Error Code 1719 :

  1. Turn-off the firewall settings and anti-virus
  2. Remove the temp files
  3. Perform the system file scanning
  4. Repair/remove the installed office software
  5. Update the pending software patches from Microsoft.
  6. Re-install the office package from MS account

1.Turn-off windows firewall:

Firstly, it is advisable to TURN OFF all the security settings, including the Firewall and security software. Then, if you have an antivirus security software installed in your computer, then TURN OFF the same on a temporary basis.

firewall off

 

2.Remove the temp files:-

  • Go to path C:\Windows\Temp
  • Select all files and click on delete
  • Type %temp% in start menu search bar,
  • delete all files , you can skip files that are running in the background.

delete temp files

3.Perform the sfc scan:-

  • Click on the Start button
  • Type CMD
  • Right click and run as an ADMINISTRATOR
  • Type the command SFC /SCANNOW in the command window
  • and press <ENTER>
Video tutorial of SFC scan for the error code 1719 :

It will take some time to finish the scanning process , if it shows any errors in the results you need to do proper action suitable to the error.

 

4.Repair/remove existing office software :-

If the error code 1719 still persists, please do Repair to the existing or half installed Office package on your computer.

Then, proceed with the installation of Office 365 Suite or Office 2013

Windows 7:-

  1. Please click on the button indicating Start menu and subsequently choose the Control Panel
  2. Initiate the Programs and choose for the button ‘Programs and Features’.
  3. Then, scroll and choose the Office product, then click the button indicating ‘Change’ located above the Window.
  4. After that, select the ‘Quick Repair’ button and wait till the repairing process of the Office Program is executed.
  5. In the case, the above mentioned steps unable to fix the error, then you will be requisite to uninstall all the office products and install them again.

OFFICE REPAIR

Windows 8 / Windows 8.1:-

  1. Click on the Windows Logo Key, then letter R in order to open Run
  2. Insert the Command – ‘Control’ then press Enter.
  3. After that, choose ‘Programs and Features’.
  4. Then, scroll and click the Office product, then hit the ‘Change’ button given on the top of Window.
  5. Pick ‘Quick Repair’ option and then click on the ‘Repair’
  6. Once the Repair process is being done, you can expect the Office Suite to work perfectly well.
  7. In case the issue remains unresolved, it is recommended to uninstall by following the directions on screen and re-install it.

Windows 10 OS:-

  1. Type ‘Programs and Features’ in the search bar beside windows logo.
  2. Scroll down and click on the office package from the list, and right click on it to find repair option.
  3. Then click on the ‘Repair’
  4. Once the Repair process is being done, you can expect the Office Suite to work perfectly well.
  5. In case the issue remains unresolved, it is recommended to uninstall by following the directions on screen, and re-install it.

 

OFFICE -UNINSTALL1OFFICE-UNINSTALL2

Steps to follow before Re-installation of office software:-

Now remove office files from C:\Program Files (x86)\Common Files\Microsoft Shared (if you found any traces from older version) then re-install the office program from your Microsoft account.

 

For additional support, chat with our online experts to take remote assistance.

Still need help!

Chat with our Technical Experts for further help and support

live assist

(more…)

Error code 1623 when installing office 365/2010/2013

Error Code 1623 of Microsoft Office commonly occurs because of an existing installation of MS Office pack in your computer system. Please note that this error is relevant to all the editions of Microsoft Office 2013, office 2016 and Microsoft Office 365.

 

This can occur in the below enlisted versions of the MS Operating System

  • Windows Server Edition of the year 2012/2008
  • Windows 7 /8 /8.1/10

 

You can also check the event log for more information about office installation errors by selecting the event source VSTO4.0 from windows applications logs. Here providing some example screenshots how to check log and office licencing event issues.

office 2013 licensing event log

pic- Event log step1 selections of application

 

selection of event source in windows event log

pic- Event log step 2selection of event source and event ID

 

event log for office error code 1623

Name of the error code Error code 1623
Office version Office 2010/2013/365
Difficulty High
Logname Application
Event source VSTO 4.0
Event ID 756
Computer <computer name>
user N/A
keywords Classic
Description The description for Event 756 0 from source Office 2013 Licensing Service cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

 

office error code 1623

Symptoms/Indications Error Code 1623 :
It is noteworthy that the detection of the Error Code 1623 in the earlier stages of the installation process can help you save a lot of time and effort. And there is no requirement of being a techno savvy to detect the early warning signs of this kind of error.

The following are certain critical signs of Error Code 1623 :

  • The installation process of Microsoft Office will stop in an abrupt
  • An error message will be displayed on your screen when you open office 365/2010/2013 program every time.
  • The performance of your computer becomes slow and often hangs.

 

Causes for the Office Error Code 1623 :

When it comes to the technical failures, then there can be a multiple number of factors contributing to the occurrence of this kind of installation error code 1623 . They are given below-

  1. Slow speed of the Internet while installing Office program that may pause the background installation process abruptly.
  2. A previous Office installation that failed or corrupt.
  3. Domain Name System conflict issue (DNS).
  4. The security settings of your computer, software or the firewall blocking the installation process.
  5. Proxy Settings that are active on your computer.
  6. The pre-existing versions of the Office Suite.
  7. Failed Repair/Change/Partial/Removal/Incomplete/Installation of Office Suite.

 

How to fix Error Code 1623 :

  1. Turn-off the firewall settings and anti-virus
  2. Remove the temp files
  3. Perform the system file scanning
  4. Repair/remove the installed office software
  5. Update the pending software patches from Microsoft.
  6. Re-install the office package from MS account

1.Turn-off windows firewall:

Firstly, it is advisable to TURN OFF all the security settings, including the Firewall and security software. Then, if you have an antivirus security software installed in your computer, then TURN OFF the same on a temporary basis.

firewall off

 

2.Remove the temp files:-

  • Go to path C:\Windows\Temp
  • Select all files and click on delete
  • Type %temp% in start menu search bar,
  • delete all files , you can skip files that are running in the background.

delete temp files

3.Perform the sfc scan:-

  • Click on the Start button
  • Type CMD
  • Right click and run as an ADMINISTRATOR
  • Type the command SFC /SCANNOW in the command window
  • and press <ENTER>
Video tutorial of SFC scan for the error code 1623 :

It will take some time to finish the scanning process , if it shows any errors in the results you need to do proper action suitable to the error.

 

4.Repair/remove existing office software :-

If the error code 1623 still persists, please do Repair to the existing or half installed Office package on your computer.

Then, proceed with the installation of Office 365 Suite or Office 2013

Windows 7:-

  1. Please click on the button indicating Start menu and subsequently choose the Control Panel
  2. Initiate the Programs and choose for the button ‘Programs and Features’.
  3. Then, scroll and choose the Office product, then click the button indicating ‘Change’ located above the Window.
  4. After that, select the ‘Quick Repair’ button and wait till the repairing process of the Office Program is executed.
  5. In the case, the above mentioned steps unable to fix the error, then you will be requisite to uninstall all the office products and install them again.

OFFICE REPAIR

Windows 8 / Windows 8.1:-

  1. Click on the Windows Logo Key, then letter R in order to open Run
  2. Insert the Command – ‘Control’ then press Enter.
  3. After that, choose ‘Programs and Features’.
  4. Then, scroll and click the Office product, then hit the ‘Change’ button given on the top of Window.
  5. Pick ‘Quick Repair’ option and then click on the ‘Repair’
  6. Once the Repair process is being done, you can expect the Office Suite to work perfectly well.
  7. In case the issue remains unresolved, it is recommended to uninstall by following the directions on screen and re-install it.

Windows 10 OS:-

  1. Type ‘Programs and Features’ in the search bar beside windows logo.
  2. Scroll down and click on the office package from the list, and right click on it to find repair option.
  3. Then click on the ‘Repair’
  4. Once the Repair process is being done, you can expect the Office Suite to work perfectly well.
  5. In case the issue remains unresolved, it is recommended to uninstall by following the directions on screen, and re-install it.

 

OFFICE -UNINSTALL1OFFICE-UNINSTALL2

Steps to follow before Re-installation of office software:-

Now remove office files from C:\Program Files (x86)\Common Files\Microsoft Shared (if you found any traces from older version) then re-install the office program from your Microsoft account.

 

For additional support, chat with our online experts to take remote assistance.

Still need help!

Chat with our Technical Experts for further help and support

live assist

(more…)

Error code 1315 when installing office 365/2010/2013

Error Code 1315 of Microsoft Office commonly occurs because of an existing installation of MS Office pack in your computer system. Please note that this error is relevant to all the editions of Microsoft Office 2013, office 2016 and Microsoft Office 365.

 

This can occur in the below enlisted versions of the MS Operating System

  • Windows Server Edition of the year 2012/2008
  • Windows 7 /8 /8.1/10

 

You can also check the event log for more information about office installation errors by selecting the event source VSTO4.0 from windows applications logs. Here providing some example screenshots how to check log and office licencing event issues.

office 2013 licensing event log

pic- Event log step1 selections of application

 

selection of event source in windows event log

pic- Event log step 2selection of event source and event ID

 

event log for office error code 1315

Name of the error code Error code 1315
Office version Office 2010/2013/365
Difficulty High
Logname Application
Event source VSTO 4.0
Event ID 756
Computer <computer name>
user N/A
keywords Classic
Description The description for Event 756 0 from source Office 2013 Licensing Service cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

 

office error code 1315

Symptoms/Indications Error Code 1315 :
It is noteworthy that the detection of the Error Code 1315 in the earlier stages of the installation process can help you save a lot of time and effort. And there is no requirement of being a techno savvy to detect the early warning signs of this kind of error.

The following are certain critical signs of Error Code 1315 :

  • The installation process of Microsoft Office will stop in an abrupt
  • An error message will be displayed on your screen when you open office 365/2010/2013 program every time.
  • The performance of your computer becomes slow and often hangs.

 

Causes for the Office Error Code 1315 :

When it comes to the technical failures, then there can be a multiple number of factors contributing to the occurrence of this kind of installation error code 1315 . They are given below-

  1. Slow speed of the Internet while installing Office program that may pause the background installation process abruptly.
  2. A previous Office installation that failed or corrupt.
  3. Domain Name System conflict issue (DNS).
  4. The security settings of your computer, software or the firewall blocking the installation process.
  5. Proxy Settings that are active on your computer.
  6. The pre-existing versions of the Office Suite.
  7. Failed Repair/Change/Partial/Removal/Incomplete/Installation of Office Suite.

 

How to fix Error Code 1315 :

  1. Turn-off the firewall settings and anti-virus
  2. Remove the temp files
  3. Perform the system file scanning
  4. Repair/remove the installed office software
  5. Update the pending software patches from Microsoft.
  6. Re-install the office package from MS account

1.Turn-off windows firewall:

Firstly, it is advisable to TURN OFF all the security settings, including the Firewall and security software. Then, if you have an antivirus security software installed in your computer, then TURN OFF the same on a temporary basis.

firewall off

 

2.Remove the temp files:-

  • Go to path C:\Windows\Temp
  • Select all files and click on delete
  • Type %temp% in start menu search bar,
  • delete all files , you can skip files that are running in the background.

delete temp files

3.Perform the sfc scan:-

  • Click on the Start button
  • Type CMD
  • Right click and run as an ADMINISTRATOR
  • Type the command SFC /SCANNOW in the command window
  • and press <ENTER>
Video tutorial of SFC scan for the error code 1315 :

It will take some time to finish the scanning process , if it shows any errors in the results you need to do proper action suitable to the error.

 

4.Repair/remove existing office software :-

If the error code 1315 still persists, please do Repair to the existing or half installed Office package on your computer.

Then, proceed with the installation of Office 365 Suite or Office 2013

Windows 7:-

  1. Please click on the button indicating Start menu and subsequently choose the Control Panel
  2. Initiate the Programs and choose for the button ‘Programs and Features’.
  3. Then, scroll and choose the Office product, then click the button indicating ‘Change’ located above the Window.
  4. After that, select the ‘Quick Repair’ button and wait till the repairing process of the Office Program is executed.
  5. In the case, the above mentioned steps unable to fix the error, then you will be requisite to uninstall all the office products and install them again.

OFFICE REPAIR

Windows 8 / Windows 8.1:-

  1. Click on the Windows Logo Key, then letter R in order to open Run
  2. Insert the Command – ‘Control’ then press Enter.
  3. After that, choose ‘Programs and Features’.
  4. Then, scroll and click the Office product, then hit the ‘Change’ button given on the top of Window.
  5. Pick ‘Quick Repair’ option and then click on the ‘Repair’
  6. Once the Repair process is being done, you can expect the Office Suite to work perfectly well.
  7. In case the issue remains unresolved, it is recommended to uninstall by following the directions on screen and re-install it.

Windows 10 OS:-

  1. Type ‘Programs and Features’ in the search bar beside windows logo.
  2. Scroll down and click on the office package from the list, and right click on it to find repair option.
  3. Then click on the ‘Repair’
  4. Once the Repair process is being done, you can expect the Office Suite to work perfectly well.
  5. In case the issue remains unresolved, it is recommended to uninstall by following the directions on screen, and re-install it.

 

OFFICE -UNINSTALL1OFFICE-UNINSTALL2

Steps to follow before Re-installation of office software:-

Now remove office files from C:\Program Files (x86)\Common Files\Microsoft Shared (if you found any traces from older version) then re-install the office program from your Microsoft account.

 

For additional support, chat with our online experts to take remote assistance.

Still need help!

Chat with our Technical Experts for further help and support

live assist

(more…)