Turning off Windows firewall is required sometimes on a proxy network to allow the communication.
1.Select Windows Firewall icon in control panel as shown above.
select turn windows firewall on or off as shown in the above image.
So the above steps will guide in turning off the firewall.
In fact, the firewall provided by Microsoft Windows will not cause any issue for communication with Microsoft update servers or office servers.
Sometimes, the firewall is overruled by Antivirus programs which may create an issue.
Follow the other help articles to temporarily disallow the firewall.
An event is any significant occurrence in the system or in a program that requires users to be notified, or an entry added to a log. The Event Log Service records application, security, and system events in Event Viewer. With the event logs in Event Viewer, you can obtain information about your hardware, software, and system components, and monitor security events on a local or remote computer. Event logs can help you identify and diagnose the source of current system problems, or help you predict potential system problems.
-Application Logs under Windows Logs will also give the information about the error occured due to which the office program has got corrupted..
Applications and Services Logs
-Microsoft Office Alerts is displayed under Applications and Service Logs which explains the issues with Office Program.
The above images explains how to open Event viewer in Windows 8.
The second image shows the Microsoft Office Alerts under Applications and Services Logs.
Application events are shown under Windows Logs.
All the events displayed on the right hand side after select the appropriate event logs will provide enough information to analyse the issues occurred at the instance when the Microsoft Office program has got corrupted.
These EVENTS are more important to analyse the conflicting programs on your computer.
The process to view the events is to select the Date and Time at which the issue occurred on a computer.
What is the necessity to repair Office 365?
In case if you have any issues opening Office programs like Word, Excel, PowerPoint , Outlook or any other program, it is advised to perform the repair.
Click on Start
Select Control panel
Open Programs and Features
Type Office365 in the search window
Select the Search result OFFICE 365 program
Select the Change option appears on the top.
You will find two options
Quick Repair and Online Repair.
Quick repair can be done when your computer is not connected to the Internet.
Online repair is the best option if you have internet access.
Right click on Start menu
Select Programs and Features
Follow the same steps as mentioned in the above.