Error Code 30015-28 (2231435265) will pop up with an error stating that “We’re sorry, we ran into a problem while downloading updates for office”. Also tells you to check for the network connection and try to install it again after sometime.
In this article, we will highlight the steps used to fix this error code and how resolve the issues the concerns the user is facing with this error code in Microsoft office.
Causes of the this Error Code:
Error Code 30015-28 (2231435265) occurs due to
- Registry corruption or network collaboration.
- Registry errors and string value changes.
- Also blocks the office program installation being carried out successfully in the computer.
Methods to Resolve the Error Code 30015-28 (2231435265)
Temporarily disable Firewall and Antivirus
Error Code 30015-28 (2231435265) while installing or updating the Microsoft Office may occur in case of Network or firewall restriction.
Steps to disable the firewall
- Firstly, open “Control Panel” and go to “System and Security” and then to “Windows Firewall”.
- After this, click on “Turn windows firewall On or Off”.
- After that, select Turn Off firewall for both private and public network.
- Finally, try install Microsoft Office and check whether the error code is fixed.
Steps to disable the antivirus
- Firstly, open Antivirus application installed on the computer.
- Secondly, click on settings and access the real time protection.
- After this, turn Off real time protection and access Antivirus firewall.
- Finally, Turn off Antivirus firewall and click on OK for confirmation.
SFC Scan to fix this Error Code
Follow the steps to initiate SFC scan:
- Firstly, open Command Prompt and Run as Administrator.
- Secondly, type “ sfc /scannow “ and click Enter.
- Finally, the scan will begin automatically don’t close the command prompt till the scan is complete.
Registry repair to fix Error Code 30015-28 (2231435265)
In order to fix this error code it is required to repair the registry keys and rebuilt the string values.
Steps to Repair Registry
- Firstly, open the registry editor
- Secondly, delete the preinstalled or older registry key which block the installation of latest version or update.
- Finally, navigate the below keys and delete it.
In addition, you can check the reviews of Assured assist, if you have problem in doing this method, we advise you to choose a Chat Support from us to help you better.
You can also ask our Tech available online here on this page to learn the procedure for a paid support.
