The Windows 10 Error Code 0x80073712 can come up while updating to the 20H2 version. The cause for the update not completing can be due to corrupt Windows Update files. In 2021, the recent updates couldn’t rectify this error, and people are still facing issues when trying to update from the 2004 or 1909 version.
This pages shows you the list of files to delete and reset your updates. If you see any different Windows 10 update or Windows 11 error codes, talk to the tech available on chat for new updates.
Also Read – Error Code 0x80070026 in Windows 10 Update
Solutions to error code 0x80073712
- Run the Windows Update Troubleshooter provided in Windows 10
- Run the DISM Tool to fix corrupt files
- Delete the Windows Update cache
- Delete Temporary Files
- Stop Services and Restart them
- Rename Windows Update folders
- Check the CBS.log files and Repair
- Repair Hard-Drive Errors
- Run Microsoft Online Troubleshooter
- Install new Windows 10 with Media Creation Tool
As described in many Microsoft forums, users could resolve the 0x80073712 issue by fixing the corrupt Windows Update components. Then do a Restart and try the update again. It fixes the issue most of the times.
Otherwise, you can run the in-place Windows 10 Update Troubleshooter present in Settings. All you have to do is run this fix tool, and it will automatically check for errors and fixes them.
Also Read – Windows 10 Update Error Code 800f020b Solutions
If the above nine methods fail to resolve the 0x80073712 problem, it is better to perform a completely new install and update using the Microsoft Online Media creation tool to the 20H2 version. It gives a clean OS and also able to apply your updates. Remember, this should be a last resort.
In this fixing tutorial, we will see ten methods for solving Windows Update Error Code 0x80073712 for Windows 10/8.1/7.
1. Run the Windows 10 Update Troubleshooter
Open the Settings app and navigate to Update & Security. Under the Troubleshooting section, you can find additional troubleshooters on the right-hand side. Click it. Then you will find the Windows Update Troubleshooter.
Run the tool. It will try to fix some processes and apply some commands automatically. Finally, it will come up with the result that there are no errors. Then you can try to update Windows 10 and should resolve the error code 0x80073712.
If this didn’t work out, then you can try the next solution.
2. Run the DISM Tool to Fix Error Code 0x80073712
It is also a perfect way to update to the 20H2 version by rectifying the error code 0x80073712. Open the command prompt in elevated privileges. Type or paste the following command.
DISM / Online / Cleanup-Image / CheckHealth
If it shows any damaged files error, then run this below command.
DISM / Online / Cleanup-Image / RestoreHealth
It will restore the corrupted files and will perform an automatic repair.
3. Delete Windows Update Temporary Folder.
Initially, stop the Windows Update service from the Services app. Then navigate to the following folder on your C:\ or OS drive.
C:\Windows\SoftwareDistribution\Download
Select all files and delete them. If you get any error while deleting some files in this folder, you can skip them. Then close the File Explorer containing this folder. Open the Services app again and Restart the Windows Update service.
Now you should fix the error.
4. Delete the Temporary files using Storage Sense
Go to the following path – Settings > System > Storage.
On the right-hand side, the system will check all the different types of files. After some time, you can see the “Temporary files” item. Click it. Remove all the unnecessary temporary files.
It can even include old compressed Windows Update files, which are not needed now. If you want a perfect reinstall of the updates, then you can delete them also. Otherwise, remove relevant files.
5. Services Update Can Resolve the Issue
As mentioned before, some corrupt update components related to Windows System services can cause the issue to error code 0x80073712. You need to stop all the related Windows 10 Update services and restart them.
If this is not possible, you can follow the below solution.
6. Rename Windows Update Folders
If the Windows Update services are not stopping or starting, you can follow the below commands in the elevated command prompt.
net stop wuauserv net stop cryptSvc net stop bits net stop msiserver ren C:\\Windows\\SoftwareDistribution SoftwareDistribution.old ren C:\\Windows\\System32\\catroot2 Catroot2.old net start wuauserv net start cryptSvc net start bits net start msiserver
It will stop the relevant services and rename Windows folders that are relevant to Updates. It will also start the services back. Now check for the updates. It will create the renamed folders automatically on restart.
7. Check CBS.log files to Fix Error Code 0x80073712
It is a little complicated and needs some expert assistance. You can talk to our Live Assist Chat support team to submit the relevant log files and find out the corrupt file or folder causing the issue.
Initially, run the first command in method #2. Otherwise, type the following command.
SFC / scannow
It is the path where you can find the CBS.log file – for example, C:\Windows\Logs\CBS\CBS.log or %WinDir%\Logs\CBS\CBS.log.
8. Repair Hardware related errors
Since most of the Windows Updates are stored on the hard drive, you can check them for errors.
- Open File Explorer and right-click the C:\ drive.
- Click on Properties.
- Then the Tools tab.
- Under Error-checking, click on “Check”.
You can Scan Drive and Repair the drive if any errors are found.
The check process will run for some time, and you can click on “Show details” for complete information. If it’s successful, then your hard drive has no problems.
9. Run Microsoft Online Troubleshooter
Go to the following link – https://support.microsoft.com/en-us/windows/windows-update-troubleshooter-for-windows-10-19bc41ca-ad72-ae67-af3c-89ce169755dd.
Click on “Check for Windows Updates”. The relevant process will start and can automatically fix the update errors.
10. Do an in-place Upgrade to fix Error code 0x80073712
The last resort is if all the above solutions fail to install the 20H2 update with error code 0x80073712. You can download the latest Windows 10 ISO from this Microsoft link.
https://www.microsoft.com/en-us/software-download/windows10.
You can copy the ISO file to a Flash drive or CD or DVD drive.
Then mount the device and run the setup file. Follow the instructions and complete the repair install process.
If you find it difficult to do, you can take help from the chat support on the right-hand side or contact them via email.
Finally, If you are still not able to resolve this issue after following all these methods. We suggest you to chat with our experts and you also visit our website for more details and information.
