Error code 0-1012 is a Windows installation error that tells you the installation has been interrupted. Error Code 0-1012 (0)of Microsoft Office commonly occurs because of an existing installation of MS Office pack in your computer system. Please note that this error is relevant to all the editions of Microsoft Office 2013, office 2016 and Microsoft Office 365.
This can occur in the below enlisted versions of the MSOperating System
Windows Server Edition of the year 2012/2008
Windows 7 /8 /8.1/10
You can also check the event log for more information about office installation errors by selecting the event source VSTO4.0 from windows applications logs. Here providing some example screenshots how to check log and office licencing event issues.
Name of the error code
Error code 0-1012 (0)
The description for Event 756 0 from source Office 2013 Licensing Service cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
Indications of the Error Code 0-1012 (0)
It is noteworthy that the detection of the Error Code 0-1012 (0)in the earlier stages of the installation process can help you save a lot of time and effort. And there is no requirement of being a techno savvy to detect the early warning signs of this kind of error. The following are certain critical signs of Error Code 0-1012 (0).
The installation process of Microsoft Office will stop in an abrupt
An error message will be displayed on your screen when you open office 365/2010/2013 program every time
The performance of your computer becomes slow and often hangs
How does this Office Error Code 0-1012 (0) appear?
When it comes to the technical failures, then there can be a multiple number of factors contributing to the occurrence of this kind of installation error code 0-1012 (0). They are given below
Slow speed of the Internet while installing Office program that may pause the background installation process abruptly
A previous Office installation that failed or corrupt
Domain Name System conflict issue (DNS)
The security settings of your computer, software or the firewall blocking the installation process
Proxy Settings that are active on your computer
The pre-existing versions of the Office Suite
Failed Repair/Change/Partial/Removal/Incomplete/Installation of Office Suite
How to fix Error Code 0-1012 (0)?
Turn-off the firewall settings and anti-virus
Remove the temp files
Perform the system file scanning
Repair/remove the installed office software
Update the pending software patches from Microsoft
Re-install the office package from MS account
1.Turn-off Windows Firewall
Firstly, it is advisable to TURN OFF all the security settings, including the windows Firewall and security software. Then, if you have an antivirus security software installed in your computer, then TURN OFF the same on a temporary basis.
2.Remove the Temp Files
Firstly, go to path C:\Windows\Temp
After that, select all files and click on delete
Then, type %temp% in start menu search bar
Finally, delete all files , you can skip files that are running in the background
3.Perform the SFC Scan
Firstly, click on the Start button and type CMD
Next, right click and run as an ADMINISTRATOR
After that, type the command SFC /SCANNOWin the command window and
It will take some time to finish the scanning process , if it shows any errors in the results you need to do proper action suitable to the error.
4.Repair/Remove Existing Office Software
If the error code 0-1012 (0) still persists, please do Repair to the existing or half installed Office package on your computer. Then, proceed with the installation of Office 365 Suite or Office 2013.
After that, Scroll down and click on the office package from the list, and right click on it to find repair option
Then click on the ‘Repair’
Finally, once the Repair process is being done, you can expect the Office Suite to work perfectly well
In case the issue remains unresolved, it is recommended to uninstall by following the directions on screen, and re-install it
Windows 8 / Windows 8.1
Click on the Windows Logo Key, then letter R in order to open Run
Insert the Command – ‘Control’ then press Enter
After that, choose ‘Programs and Features’
Then, scroll and click the Office product, then hit the ‘Change’ button given on the top of Window
Pick ‘Quick Repair’ option and then click on the ‘Repair’
Once the Repair process is being done, you can expect the Office Suite to work perfectly well
In case the issue remains unresolved, it is recommended to uninstall by following the directions on screen and re-install it
In Windows 7
Please click on the button indicating Start menu and subsequently choose the Control Panel
Initiate the Programs and choose for the button ‘Programs and Features’
Then, scroll and choose the Office product, then click the button indicating ‘Change’ located above the Window
After that, select the ‘Quick Repair’ button and wait till the repairing process of the Office Program is executed
In the case, the above mentioned steps unable to fix the error, then you will be requisite to uninstall all the office products and install them again
Steps to Follow Before Re-Installation of Office Software
Now remove office files from C:\Program Files (x86)\Common Files\Microsoft Shared (if you found any traces from older version) then re-install the office program from your Microsoft account. For additional support, chat with our online experts to take remote assistance. Still need help! Simultaneously, chat with our Technical Experts for further help and support
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