Error Code 12002-28 of Microsoft Office commonly occurs because of an existing installation of MS Office pack in your computer system.
Please note that this error is relevant to all the editions of Microsoft Office 2013, office 2016 and Microsoft Office 365.
This can occur in the below-enlisted versions of the MS Operating System
You can also check the event log for more information about office installation errors by selecting the event source VSTO4.0 from windows applications logs. Here providing some example screenshots how to check log and office licensing event issues.
|Name of the error code||Error code 12002-28|
|Office version||Office 2010/2013/365|
|Event source||VSTO 4.0|
|Description||The description for Event 756 0 from source Office 2013 Licensing Service cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.|
Symptoms/Indications Error Code 12002-28 :
It is noteworthy that the detection of the Error Code 12002-28 in the earlier stages of the installation process can help you save a lot of time and effort. And there is no requirement of being a techno-savvy to detect the early warning signs of this kind of error.
The following are certain critical signs of Error Code 12002-28 :
Causes for the Office Error Code 12002-28 :
When it comes to the technical failures, then there can be multiple numbers of factors contributing to the occurrence of this kind of installation error code 12002-28. They are given below-
Firstly, it is advisable to TURN OFF all the security settings, including the Firewall and security software. Then, if you have an antivirus security software installed on your computer, then TURN OFF the same on a temporary basis.
It will take some time to finish the scanning process , if it shows any errors in the results you need to do proper action suitable to the error.
If the error code 12002-28 still persists, please do Repair to the existing or half-installed Office package on your computer.
Then, proceed with the installation of Office 365 Suite or Office 2013
Now remove office files from C:\Program Files (x86)\Common Files\Microsoft Shared (if you found any traces from an older version) then re-install the office program from your Microsoft account.
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