The error code 0x80240020 is a Windows Update error that indicates that there was a problem downloading or installing updates on your system. This Windows Update Error code 0x80240020 usually occurs when the Windows Update service is unable to access the necessary files or resources required to complete the update process.
There are several reasons why this Error code 0x80240020 may appear, including:
Network connectivity issues:
If your internet connection is slow or unstable, it may prevent Windows from downloading the necessary update files.
Corrupted system files:
If certain system files are corrupted or damaged, it may cause the update process to fail.
Third-party antivirus software:
Some antivirus software may interfere with the Windows Update service and cause it to fail.
To resolve this Windows error 0x80240020, you can try the following solutions:
Run a system file check:
This tool scans your computer for corrupt system files and repairs them if necessary. To run a system file check, follow these steps:
- Press the Windows key + X on your keyboard.
- Select Command Prompt (Admin).
- Type “sfc /scannow” and press Enter.
- Wait for the scan to finish (it may take some time) and then restart your computer.
Disable antivirus software temporarily:
Disable your antivirus software temporarily to see if it is causing the issue. If the Windows 10 error code 0x80240020 disappears, you can either update your antivirus software or switch to a different one.
- Open your antivirus software‘s user interface. This can usually be done by clicking on the antivirus icon in your system tray.
- Look for a settings or options menu. The location of this menu can vary depending on the antivirus software you are using.
- Find the option to temporarily disable the antivirus software.
- Again, the location of this option can vary depending on the antivirus software you are using.
- Some software may refer to this as “real-time protection” or “active monitoring.”
- Once you’ve found the option to disable the antivirus software, Select it and follow any additional prompts or instructions that appear.
After you’ve completed the task that required the antivirus software to be disabled, re-enable it as soon as possible to ensure your computer remains protected.
Run the Windows Update Trouble-shooter:
Windows Troubleshoot is a built-in diagnostic tool that can help you identify and resolve common problems with your computer’s hardware and software. Here are the detailed steps to run Windows Troubleshoot:
- Click on the Start menu button on your Windows desktop.
- In the search box, type “troubleshoot” and then click on the “Troubleshoot settings” option that appears in the search results.
- In the Troubleshoot settings window, you will see a list of troubleshooters that you can run. Select the one that matches the problem you are experiencing. For example, if you are having problems with your internet connection, select “Internet Connections”.
- Click on the “Run the troubleshooter” button next to the troubleshooter you selected.
- Windows will now run the troubleshooter and attempt to identify and resolve the problem. This may take several minutes.
- Once the troubleshooter has finished running, you will see a message indicating whether it was able to identify and resolve the problem.
- If it was successful, you can close the troubleshooter and continue using your computer as normal.
Reset the Windows Update components:
- If the trouble-shooter doesn’t resolve the issue, you can try resetting the Windows Update components. To do this, open the Command Prompt as an administrator and run the following commands:net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserverAfter running these commands, restart your computer and try running the update again.
Perform a system restore :
Performing a system restore can help you revert your computer’s system files and settings to a previous point in time, which can be useful if your computer is not working properly or if you want to undo recent changes. Here are the steps to perform a system restore on a Windows computer:
- Press the Windows key on your keyboard or click on the Start menu.
- Type “System Restore” in the search box and click on the “Create a restore point” option from the search results.
- In the “System Properties” window, click on the “System Protection” tab.
- Click on the “System Restore” button.
- In the “System Restore” window, click on the “Next” button.
- Select the restore point that you want to use, and then click on the “Next” button.
- Confirm your restore point selection and click on the “Finish” button.
- Click on the “Yes” button to start the system restore process.
- Wait for the system restore process to complete. Your computer will restart automatically.
- Once the system restore process is complete, check to see if your issue has been resolved.
Note: Performing a system restore can sometimes cause data loss or affect certain programs, so it’s recommended to backup your important files and data before proceeding with the system restore.
Finally, If you are still not able to resolve this Error Code 0X80240020 we suggest you to chat with our assured experts. I am sure they will give you the best solutions to resolve this error completely. You can also visit our website for more information.
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